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Legal Notice

GENERAL TERMS

BOOKING CANCELLATION BY THE CLIENT

Any cancellation or amendment request must be sent to us in writing, by email, fax or post, and will take effect on the day we receive the request.

You will be liable to pay the cancellation or amendment charges shown below.

More than 30 days before arrival date = 10% of the booking price.
29 – 7 days before arrival date = 50% of the booking price.
Less than 7 days before arrival = 100% of the booking price.

There will be no refunds if the client voluntarily decides to stop using the services included in the holiday before the end of his/her stay.

CHANGES BY THE COMPANY

In case the accommodation could not be occupied because of unforeseen reasons, not attributable to the company, the company has the right to substitute the original accommodation by other with the same or superior characteristics, without any additional payment.

DATA PROTECTION (Organic Law 15/1999 of 13th December )

In compliance with the Organic Law 15/1999 of 13th December, on Protection of Personal Data ("LOPD"), we inform that, through the completion of forms, your personal details will be incorporated and held in the company files, with the purpose of being able to offer and provide you with our services. In addition, we inform you of the possibility to exercise the right of access, rectification, cancellation and opposition with regard to your personal data, the company being responsible for the file.

Last updated: January 2024

COMPANY NAME informs, through this Cookies Policy, the use of data storage and recovery devices in users' equipment.

1. What are cookies?

Cookies are files or archives that are downloaded to the user's computer, smartphone, or tablet when accessing certain web pages and applications that allow the user’s browsing preferences to be stored, making the interaction between the user and the website faster and easier.

For example, there are cookies that allow the website to store and retrieve information about your visit, such as your preferred language and other options, in order to improve the services offered and contribute to a better browsing experience for the user.

In any case, you as a user can access your browser’s settings to modify and/or block the installation of Cookies sent from the Website, without this preventing access to the contents.

2. What does COMPANY NAME use cookies for?

In accordance with Article 22 of the Law on Information Society Services and Electronic Commerce, as well as Recital (30) of the General Data Protection Regulation (hereinafter, "GDPR"), this website uses cookies or other information storage and retrieval devices to track users’ interactions with the services offered on the website.

Cookies make it possible to recognise a user’s browser, as well as the type of device from which the website is accessed, and are used to facilitate the user’s next visit and to make the website more useful.

COMPANY NAME uses cookies:

To optimise the user’s browsing experience by means of session tracking.
To collect information, to optimise navigation and to improve the website.

3. What types of cookies does this website use?

The website uses the following types of cookies:

Necessary: Cookies strictly necessary to provide a service or content requested by the user. These are responsible for technical aspects such as identifying records and managing tool preferences in the use, interaction and location of access to content.

Functional: Functional cookies give the user information that enriches the browsing experience, such as displaying the weather forecast based on their location.

Statistics and Analytics: These cookies collect information relating to the use of the site, such as the time spent on the site and the content visited by users in order to measure its performance and improve browsing.

The main objectives pursued with this type of cookies are:

To allow the anonymous identification of browsing users and, therefore, the approximate counting of the number of visitors.
Identify anonymously the most visited contents.
To know whether the user accessing the site is new or a recurrent visitor.

Advertising: These cookies obtain information about the user's browsing habits in order to manage advertising spaces and offer more relevant and quality content based on the user's tastes.

The cookies we use may be our own (cookies are sent to your terminal from our website directly) or from third parties (cookies are sent to your terminal from a domain or web page that is not managed directly by COMPANY NAME, but by a third entity that will process your personal data).

You can check or manage the cookies currently on the website by accessing "Configure Cookies".

4. How do I manage cookies from my browser?

Those cookies that are not mandatory for browsing this website can be disabled in the "Configure Cookies".

These settings are also found in the footer of the website.

In addition, all browsers allow you to make changes to disable cookie settings. These settings are located in the "options" or "preferences" menu of your browser.

Below, you can find the links for each browser to disable cookies by following the instructions:

Internet Explorer (https://goo.gl/iU2wh2)

In the tools menu, select "Internet Options".
Click on the privacy tab.
You can set privacy settings with a six-way slider that allows you to control the number of cookies that will be set: Block all cookies, High, Medium High, Medium (default level), Low and Accept all cookies.

Mozilla Firefox (http://goo.gl/QXWYmv)

At the top of the Firefox window, click on the Tools menu.
Select Options.
Select the Privacy pane.
In the Firefox option you can choose to Use customised settings for your history, as well as other issues related to your Privacy.

Google Chrome (http://goo.gl/fQnkSB)

Click on the menu in the toolbar.
Select Configuration.
Click on Show advanced options.
In the "Privacy" selection, click on the "Content settings" button.
In the Cookies selection, you can configure the options.

Safari (https://goo.gl/PcjEm3; https://goo.gl/dQywEo)

In the configuration menu, select the "Preferences" option.
Open the privacy tab.
Select the option you want from the "block cookies" section.
Please note that certain features and the full functionality of the Website may not be available after disabling cookies.

If you do not wish to be tracked by cookies, Google has developed a plug-in to install in your browser which you can access at the following link: http://goo.gl/up4ND.

5. Acceptance of cookies

This website does not install our cookies on users' devices until they have accepted the installation of these cookies.

6. Privacy and Personal Data Protection Information

To consult COMPANY NAME's information regarding privacy and the protection of your personal data, you can consult our Privacy Policy here [LINK TO WEBSITE PRIVACY POLICY].

Click here to change your cookie settings.

1. Introduction

At [COMPANY], we are committed to protecting the privacy of our users and customers. This Privacy Policy describes how we collect, use and protect your personal data when you use our website www.EXAMPLE.com (‘the website’).

2. Data Controller

Name: [Name of the Company or Owner].
VAT Number/Tax Number: [Number].
Address: [Full address of the Company or Owner].
Telephone: [Telephone number]
E-mail: [E-mail]

3. Personal Data Collected

We may collect and process the following personal data:

Contact information (name, address, email address, telephone number).
Booking information (arrival and departure dates, number of persons).
Payment information (credit card details or other payment methods).
Additional information that you voluntarily provide when you contact us.

4. Purpose of Processing

We process your personal data for the following purposes:

To manage and confirm your holiday rental bookings.
To process payments and billing.
To communicate with you to provide you with information about your booking.
To send you commercial information and promotions, provided you have given your consent.
To improve our services and the user experience on the Website.

5. Legitimation of the processing

The legal basis for the processing of your personal data is:

The performance of a contract to which the data subject is a party, or for the implementation at the data subject's request of pre-contractual measures (bookings and payments).
The data subject's consent (sending of commercial communications).
Compliance with applicable legal obligations.

6. Recipients of Personal Data

We do not share your personal data with third parties, except in the following cases:

Legal obligation.
Service providers who act as processors and who provide adequate data protection guarantees (e.g. payment services, web hosting services).

7. International Data Transfers

Your personal data will not be transferred to countries outside the European Economic Area (EEA) without adequate safeguards and in compliance with applicable regulations.

8. Data Subject Rights

You have the right to:

Access your personal data.
Request rectification of inaccurate data.
Request the deletion of your data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
Request the limitation of the processing of your data.
To object to the processing of your data.
Request the portability of your data.

You can exercise these rights by sending a written request to [Email] or to [Full Address].

You also have the right to lodge a complaint with a supervisory authority.

9. Data Security

We implement technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction.

10. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations.

11. Changes to the Privacy Policy

We reserve the right to change this Privacy Policy at any time. Any changes will be posted on the Website and, if significant, we will notify you by email.

12. Contact

If you have any questions about this Privacy Policy or how we treat your personal data, please contact us at [Email] or at [Full Address].

This legal disclaimer regulates the use of the website www.EXAMPLE.com, owned by [NAME] (hereinafter “The Owner”).

Owner data

Name or company name: [NAME].
Business number/CIF/NIF: [NUMBER]
Address: [FULL ADDRESS].
Telephone: [NUMBER]
E-mail: [EMAIL ADDRESS]
If registered in a Business Registry, please indicate the registration number.

Terms and Conditions of Use

Access to and use of the website www.EXAMPLE.com is conditional upon acceptance of the terms and conditions set out herein. Use of the website implies full and unreserved acceptance of each and every one of the provisions included in this Legal Disclaimer.

Intellectual Property Rights

All the contents of the website (texts, photographs, graphics, images, icons, software, links, etc.) are the exclusive property of [OWNER] or of third parties, whose rights are recognised by the Owner. Their reproduction, distribution, public communication, transformation or any other form of exploitation not expressly authorised in writing by the Owner is prohibited.

Exclusion of Liability

The Owner will not be liable for damages of any nature that may arise from the use of this website, including, but not limited to, errors or omissions in the content, lack of availability of the website or the transmission of viruses or malicious or harmful programs in the content.

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